Shipping Policy
Shipping Policy – corteiz.shop
Thank you for shopping at corteiz.shop.We truly value your trust and are committed to delivering your order safely, efficiently, and transparently.
Delivery Timeframe
Our standard delivery time is 8–15 working days from the date your order is placed. This timeframe includes order confirmation, processing, packing, and shipment to your delivery address.
Order Processing
Once your order is successfully placed and payment is confirmed, our team begins processing it promptly.
Orders are usually processed within 2–3 business days, though processing times may vary during peak seasons or promotional periods.
Possible Shipping Delays
Although we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control. These may include customs clearance, weather conditions, courier service disruptions, or high order volume.
In case of any unexpected delay, we will notify you via email with relevant updates.
Order Cancellation
You may request an order cancellation within 24 hours of placing your order. After this period, orders enter the processing stage and cannot be canceled.
To request a cancellation, please contact us as soon as possible.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. This allows you to track your shipment and monitor its delivery status in real time.
Customer Support
If you have any questions regarding shipping, delivery delays, order tracking, or cancellations, our support team is always ready to assist you.
Email: marketing@corteiz.shop
Thank you for choosing Corteiz — where authentic streetwear meets reliability.