Privacy Policy

Last Updated: September 21, 2026

At Corteiz Shop, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information may be collected when you visit or use https://corteiz.shop, how it may be used, and the choices you have regarding your information.

Who We Are

Our website is https://corteiz.shop.

For privacy-related questions or concerns, please contact us through the contact details provided on our website.

Information We Collect

Depending on how you use our website, we may collect information such as your name, email address, contact details, billing and shipping information, order details, and information you provide when contacting us.

We may also automatically collect certain technical information, including your IP address, browser type, device information, and general website usage data. This information helps us operate, secure, and improve our website.

Comments

When visitors leave comments on our website, we may collect the information provided in the comments form, along with the visitor’s IP address and browser user-agent information. This information may be used to help identify and prevent spam.

An anonymised version of your email address may be provided to the Gravatar service to determine whether you have an associated profile image. Gravatar’s privacy policy is available on its website.

Once a comment has been approved, any profile image associated with it may be publicly visible alongside the comment.

Media

If you upload images to our website, please avoid uploading images that contain embedded location information, such as EXIF GPS data.

Visitors may be able to download images from the website and extract any location information contained within those files.

Cookies

Our website may use cookies and similar technologies to improve functionality and provide a better browsing experience.

If you leave a comment, you may choose to save your name, email address, and website in cookies so that you do not have to enter the same information again when leaving another comment. These cookies may remain on your device for up to one year.

If you visit a login page, a temporary cookie may be used to check whether your browser accepts cookies. This cookie does not contain personal information and is removed when you close your browser.

If you log in to an account, cookies may be used to remember your login details and screen preferences. Login-related cookies may remain for a limited period, depending on your account and browser settings.

Additional cookies may be created when you edit or publish website content. These cookies generally do not contain personal information and are used for website functionality.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website function.

Embedded Content from Other Websites

Some pages or articles on our website may contain embedded content, such as videos, images, or articles from other websites.

Embedded content from third-party websites may operate in the same way as if you had visited the third-party website directly. These services may collect information, use cookies, or track your interaction according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services before interacting with their embedded content.

How We Use Your Information

Information collected through our website may be used to:

  • Process and manage orders

  • Provide customer support

  • Respond to enquiries

  • Communicate with you about your orders or requests

  • Maintain website security

  • Prevent fraudulent or abusive activity

  • Improve our website, products, and services

  • Comply with applicable legal and administrative requirements

We use information only for purposes related to operating and improving our website and providing services to our visitors and customers.

Who We Share Your Data With

We do not sell your personal information.

Where necessary to operate our website and provide our services, certain information may be shared with trusted service providers, such as payment processors, delivery providers, website hosting services, analytics providers, or security and spam-prevention services.

These providers may process information only as necessary to perform their services or as otherwise permitted by applicable law.

If you request a password reset, your IP address may be included in the password-reset email for security purposes.

How Long We Retain Your Data

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing fraud, and meeting legal or administrative requirements.

If you leave a comment, the comment and related metadata may be retained for as long as necessary to manage and moderate website comments.

If you create an account, the personal information included in your user profile may be retained while your account remains active, unless a longer retention period is required or permitted by law.

What Rights You Have Over Your Data

Depending on your location and applicable privacy laws, you may have rights regarding the personal information we hold about you.

You may be able to request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your personal information where applicable.

If you have an account or have left comments, you may also request an exported copy of the personal information we hold about you.

Some information may need to be retained where we have a legal, administrative, security, or legitimate business reason to do so.

To make a privacy-related request, please contact us using the contact information available on our website.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam-detection service.

Depending on the services used by the website, certain information may also be processed by third-party service providers, such as hosting, payment, delivery, security, analytics, or website functionality providers.

These services may process information in countries outside your own. Where applicable, we take reasonable steps to use service providers that handle information in accordance with relevant privacy and security requirements.

Data Security

We take reasonable technical and organisational measures to help protect personal information from unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us through the Contact Us page on our website.